Shipping Information
📦 Processing Time
All our canvas prints are made to order.
Please allow 4–6 business days for production before shipping. Each piece is carefully hand-stretched, packaged, and inspected for quality.
🚚 Shipping Options & Delivery Times
| Destination | Shipping Method | Estimated Delivery |
|---|---|---|
| United Kingdom / EU | Standard | 4–6 business days |
| Rest Of World | International | 7–15 business days |
Note: Delivery times are estimates and may vary due to customs or carrier delays.
💵 Shipping Costs
UK Shipping is FREE.
International Shipping is £12.99 - £14.99 on UK orders.
🎨 Order Tracking
Once your order has placed, you’ll receive a confirmation email and When your order has Shipped, you’ll receive an email with tracking details.
You can also log in to your account to check your order status at any time.
🌍 International Shipping & Customs
For international orders, please note that import duties or taxes may apply depending on your country’s regulations. These are the buyer’s responsibility.
💔 Damaged or Lost Orders
If your canvas arrives damaged or doesn’t show up, don’t worry — we’ve got you covered!
Simply email info@mosaicprints.store within 7 days of delivery with photos, and we’ll arrange a replacement or refund.
📬 Need Help?
Our customer care team is here to help with shipping questions.
📧 Email: info@mosaicprints.co.uk
🕒 Response Time: within 24 - 48 hours (Mon–Fri)
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